Frequently Asked Questions
What is Smoke Alarm Monitoring?
A family of smoke detectors that are interconnected with each other, and connected to 24/7 U.L. Listed Central Station.
What is included in my monthly plan?
The number of smoke detectors you want, activation, life time guarantee on the equipment, built in cell connectivity, 24/7 live monitoring, unlimited sms/email alerts.
Is there a contract or commitment?
You will be charged on a month to month basis.
You can stop at any time, all you need to do is notify us and return the equipment.
Can I get a homeowner’s insurance discount?
Many if not most home owners insurance companies will give you up to 15% off your home owners insurance, depending on your policy.
What if I have pets?
They are protected even when you are away! Emergency Operators will know their names & notify authorities they are in the home.
What happens if my equipment breaks?
All customers have a lifetime guarantee. If we can’t fix the problem over the phone we will ship you a new smoke detector immediately.
What happens if I move?
Take the SAM detector with you wherever you go. Just login and update new contact information